Contact Us 

We’re here for your questions, feedback, and everything in between. Whether you need help with an order, want to start a return, or are reaching out for press, we’ve got you covered.

Customer Support 

Have a question about your order, our products, or your account? Email us at customersupport@impowercosmetics.com 

We aim to respond within 2 business days (Excluding U.S. federal holidays, Juneteenth, and major service interruptions.) 

Returns & Refunds

Need to start a return or exchange? 

  1. Log into your iMpower account 
  2. Visit your order history and select the item 
  3. Submit a return or exchange request 

Once approved, you’ll receive return instructions via email. For refund-related questions, email us directly at refunds@impowercosmetics.com View our full Return & Refund Policy. 

  • Press & Media Inquiries 

    For features, interviews, or collaborations,
    contact: press@impowercosmetics.com

  • Customer Support Hours 

    Monday – Friday 8:00 AM – 7:00 PM EST

    Closed on weekends and holidays.

  • Mailing Address

    iMpower Cosmetics, Inc.
    1000 Peachtree Industrial Blvd Suite 6 PMB #441 Atlanta, Georgia 30024